The second-hand marketplace Users Voice Displeasure Regarding Sizing Updates

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has altered its size classifications for female and kids' apparel without notifying every member regarding the update.

Social Media Response

Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification versus the original listing because of the remapping.

The platform stated the revised method more closely matches similar services.

They have suggested members to review their products and adjust the sizing manually where appropriate, which has left users frustrated.

Measurement Approach Changes

Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.

Member Experiences

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Necessary Adjustments

Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.

Marketplace Information

The app has more than 100 million users, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices after backlash from users.

Timothy Miller
Timothy Miller

A tech enthusiast and writer passionate about exploring the intersection of innovation and human experience.